“Tamara’s supervisory series was exactly what we needed for our new managers. She covered all of the key information and skills, from coaching to problem solving, that our managers need to be successful. Tamara was very knowledgeable about the topics, used relevant stories and examples to facilitate the learning, and customized the training to meet the needs of our organization.”
Tom Klisiewicz
Manager of Training
Calamos Investments
“Newspapers Services of America prides itself on investing in employees by growing managerial skills. Over the past five-years NSA partnered with Tamara on several seminars, ranging from management communications, planning and conducting effective meetings and how to write performance reviews. Tamara’s retail experience has been a good fit with our culture and adaptable to our growing company and employees. Tamara’s strength is sharing her work experience resulting in measurable actions by NSA managers. The managers are more confident when dealing with issues with employees resulting in a high energy work environment.”
John Bristow
Director, Support Services
Newspaper Services of America
“Tamara's interactive style and "hands on" approach is very effective and she does an excellent job of getting the participants engaged."
Angela Marty
Director, Human Resources
Midwestern University
“Tamara did a wonderful job facilitating the 8 hour Leadership Training Series to the Clear Channel Outdoor management staff. We found all facets of the training to be very helpful. Going forward my staff will be much more proficient in the use effective leadership tools as a host of other skills shared with our team. Tamara’s use of practical, “real life” scenarios and role playing kept your training relevant and interesting for my team.”
Scott Elliot
President, Chicago Division
Clear Channel Outdoor
“Finding and keeping good team members is the critical element in providing our patients a caring and compassionate health care experience. Tamara’s workshops on interviewing, coaching and performance reviews have helped METT improve the way we hire, mentor and objectively review performance. We now feel better equipped to more consistently improve our team.”
Eric S. Bihl, P.T. Managing Partner
METT Therapy Services
“Tamara K Fay is the consummate professional when facilitating seminars and workshops. Her goal is to assist individuals to use the skills they already have, by helping them implement their own ideas more efficiently, while extracting the most basic sense of purpose from being part of an organization that develops leadership through accountability. Energetic, enthusiastic, focused and disciplined are only a few adjectives that describe an impeccable trainer.”
Patricia A. Mansfield MBA
Former Business Program Manager, College of DuPage and
Independent Consultant, Adjunct Faculty
“Our supervisory staff had attended many seminars lead by outside facilitators and left feeling their time was wasted. When they completed workshops facilitated by Tamara, they left with the feeling that they could implement the different points that she covered. Tamara took the time to learn about our company and more importantly our department. She addressed the issues we deal with day in and day out.”
Pam Campos
Assistant Manager, Audit Department
Newspapers Services of America
“Tamara was key in helping our company to develop our new performance management review process and in providing the necessary training for our management team. She was a pleasure to work with and I would highly recommend her.”
Karen Hossfeld
Human Resources Manager
Perfection Servo Hydraulics
”Tamara K. Fay is one of the top instructors at DePaul University's Management Development Center. She has been a strategic partner of ours for the past two years and provides a relevant and effective Supervisory Management Series for new and experienced supervisors. Her style and innovative teaching methods help supervisors and managers achieve the critical combination of skills needed to be successful in today's highly competitive business environment.”
Gayle Landuyt
Depaul University
“The six-hour leadership training sessions, designed by Tamara K. Fay, for 15 senior level managers at North Central College was both impressive and effective and was customized specifically for our needs. This training really changed the way we interact with one another and how we manage our employees. We were empowered and enthusiastically involved in exercises dealing with DISC assessment, S.M.A.R.T. goals and S.W.O.T. analysis. This lead to much discussion, interaction among peers, our ability to share experiences and cross-department discussions. We continue exploring what we learned and from this training and now senior managers meet on a regular basis to keep communication going and to refresh topics explored in the Leadership Training.”
Lindsay Franchon
North Central College