Tamara K Fay Training LLC

The Performance Management Workshop Series is designed to teach participants how to successfully navigate through this critical area.

Participants will acquire skills and techniques that will allow them to effectively measure and communicate employee performance.

This 12-hour program includes four 3-hour modules. Sessions build on each other, with emphasis on the development of the interpersonal communication skills required for managing and evaluating employee performance.

Workshops are interactive, balancing lectures with individual and group exercises that allow participants to practice their new skills using real-life situations.

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Module 1: The Business of Performance Management

• Learn the components of measuring employees’ performance and their importance to the organization.
• Discover the different tools available in measuring performance. 
• Gain a basic understanding of the legal requirements involved in the performance management process.

Module 2: Performance Planning

• Study the elements involved in planning for the review period.
• Discuss key responsibility areas, objectives, standards, performance factors and development plans. 
• Practice implementing these important elements.

Module 3: Writing Performance Appraisals

• Review the critical elements of performance appraisals.
• Discuss guidelines and tools for assessing employee performance. 
• Practice assessing performance results, assigning ratings, and writing supportive commentary using behavior-based criteria.

Module 4: Conducting the Performance Appraisal

• Identify the six steps involved in the performance appraisal process. 
• Discuss performance-related communication techniques and common mistakes.
• Participate in a performance appraisal role-play exercise.