Management Development Series
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| Selection Interviewing Skills |
Review the EEOC guidelines
Discuss the six aspects of the structured interview process:
• Preparation
• Establish a Rapport
• Obtain Job Information
• Allow time for Questions
• Close the interview
• Evaluation of the applicant
Practice using the Structured Interview process through role-play
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| Performance Management Skills |
Review the steps
involved in the performance management system
Explain the purpose of an annual review, ninety-day review, progress review
and, transition review and how they can assist the manager in monitoring the
employee’s performance on a regular basis
Discuss the steps to use in writing an effective performance review which
includes:
- Assign a rating,
writing supportive commentary and communicating and conducting the
performance interview
- Understand when
and how to write a corrective notice review
Practice
these steps by participating in group exercises and discussion, writing a
practice review and role-playing
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| Conducting Effective Meetings |
Identify
the characteristics of an effective meeting.
Plan an effective meeting.
Lead a group and manage a meeting.
Understand the follow-up activities to ensure meeting actions are completed.
Use the “Effective Meeting Checklist” to develop and implement an action plan
for the next meeting.
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| Workshops can be customized to meet your company's specific needs. |
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